Implemented 47 on scratch projects on Sales Cloud across 12 different industries segments.
Sales Process Automation, Sales Visit Planning, Orders & Subscription Management, Suppliers, Dealer, Management etc.
To help Germany based heavy engineering equipment manufacturing company automate order management
Implemented 42 on scratch projects on Service Cloud across 9 different industries segments.
Omni channel customer servicing, Call Centre Management, Service Level Agreements & Compliances, Chat, etc.
To help Netherlands based telephony company to handle all Service cases on Salesforce
Implemented 4 on-scratch projects in CPQ over last year.
Implementation of CPQ with Billing for a European Shipping and Weather Forecasting company
Affordable and efficient implementation of popular quote automation tool Steelbrick
End to end quote automation which helps user closely track and close leads & manage opportunities obtained from multiple sources like website, referral, emails, etc.
Complete control over Discounts. Adherence to pricing policy. Setting up of Advance pricing mechanism
To help clients achieve complete Quote automation and one stop solution that integrates across various platforms like website, internal referral, emails, etc. The solution delivers its service through automatic emails, sms, suggestions to sales team for connecting with leads by offering dynamic pricing.
Developed a CPQ solution for a USA based healthcare service provider
Ability to select different packages based on products, subscription models, frequency, etc.
Fees & Price Structure which dynamically adjusts itself basis the duration of service opted by customers
To help client simplify the quote generation and invoicing process. Client has around 23+ services which could be bundled and offers a dynamic pricing basis the Customer’s demography. The solution enabled the Client to generate quotes and track renewals in real time.
Scheduling, Work Orders Creation, Mobile interface, Dispatcher Console Etc.
To help Singapore based client manage his on ground service resources and automate scheduling of work orders. The entire on ground operation is now handled by a 2 person operation team.
Scheduling, Work Orders Creation, Mobile interface, Dispatcher Console, Offline Mode.
To help USA based, conveyor belt and mining engineering services company to schedule maintenance and assign service requests to technical experts automatically.
Implemented over 40 community implementations across industries in Manufacturing, Professional Services, Retail, Non-Profits & Finance
Implementation of community to Discover, Connect and Say for Entrepreneurs, Mentors and Investor for a Non Profit organization. The client wanted to develop a medium which it can rely on to stay connected and engage its members and thus drive donations.
Implementation of multiple community for staffing organization in Europe with fully customized UI. We implemented several different communities to manage various business of a large HR company with business interests in professional services, HR software, contract management, etc.
Implemented 7 on scratch projects on Commerce Cloud projects across Manufacturing, Retail, Pharma, Hi-Tech, etc.
B2B (CloudCraze), B2C (Demandware), Multiple Storefronts, Integration with ERPs, Warehouse ,Inventory Management, Payment gateways
To help USA based manufacturing client offer specialty machineries on rental to Government Contractors
To help Swedish retailer to offer products across pan Europe distribution network
To help USA retailer offer clothing brand across North America
Implemented over 25 projects on Pardot across industries in Retail, Media & Telecommunication
Visitor Tracking, Lead Scoring, Auto Email Assignment, Journey Builder, Dynamic Content Etc.
To help clients achieve complete marketing automation with one stop solution that integrates across various platforms like website, internal referral, emails, social media, etc. The solutions delivers its service through automatic emails, SMS, suggestions to sales team for connecting with leads, etc.
Implemented 4 Heroku implementations from scratch
The client had developed a PHP website which was used by its Affiliate Marketers to get product related information, enter customer specific details and record payment information. This data had to be pulled into Salesforce to compute Payout fees for affiliate marketers and was accomplished using Heroku.